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TERMS & CONDITIONS

  • 1. The sale of any GMAR Home Furnishers Ltd. product is subject to the terms and conditions of sale detailed below.
  • 2. In these terms and conditions, the following definitions shall apply:
    1. “Seller” refers to GMAR Home Furnishers Ltd.
    2. “Buyer” means the consignee and/or its agents named on the sales order and/or invoice.
    3. “Product” means the GMAR Home Furnishers Ltd. product sold by the Seller and purchased by the Buyer, as specified on the invoice in respect of that purchase and sale.
  • 3. A contract for the sale of the Product shall be created where the Buyer (a) pays in full the amount stated on the invoice (b) enters into a hire purchase contract with the Seller for the Product or (c) pays the layaway sales order in full. The Seller shall not be obligated to fulfill the Buyer’s order for the Product until the occurrence of either (a), (b) or (c); any of which shall constitute acceptance of the terms and conditions of sale herein by the Buyer.
  • 4. The Seller agrees that on purchase of the Product by the Buyer, the Seller will repair or replace, within its sole discretion, the Product as follows:
    1. Where the Product was purchased new by Buyer, in accordance with the terms and conditions of the Everyday Warranty Contract or other relevant warranty agreement entered into by the parties hereto; provided that this contract has not been voided and that the damage or other issue with the Product is not excluded from coverage by the Everyday Warranty Contract or the other relevant warranty agreement.
    2. Where the Product purchased by Buyer was a repaired or reconditioned Product, in accordance with the terms and conditions of the Damaged and Repaired Warranty Contract; provided that this contract has not been voided and that the damage or other issue with the Product is not excluded from coverage by the Damaged and Repaired Warranty Contract.
  • 5. The Seller shall not under any circumstances be liable for any defect, indirect or consequential loss or damage suffered by the Buyer in connection with the sale of the Product or for any other remedies or damages for loss of use of the Product. The Buyer agrees that in no event shall the Buyer’s remedies under this contract exceed the Product’s purchase price.
  • 6. DELIVERY AND ACCEPTANCE
    1. Where the Product is delivered to the Buyer in store, the Buyer shall inspect the Product thoroughly prior to delivery for any defect and/or non-conformance with the Product viewed in the showroom before the Buyer accepts the Product. Removal of the Product from the Seller’s store premises by the Buyer or his/her agent shall be deemed to constitute acceptance by the Buyer or his/her agent of the Product as is.
    2. The Product should be inspected thoroughly by the Buyer at the time of delivery for any defect and/or non-conformance with the Product viewed in the showroom or online before the Buyer accepts the Product. The acceptance by the Buyer or his/her agent of the Product shall constitute acceptance of the Products as is, and received in good condition.
    3. The Buyer irrevocably waives any claims against the Seller regarding any defect and/or non-conformance with the Product upon the Buyer’s acceptance of the Product, unless notice is given in writing within 24 hours from the Buyer’s acceptance of the Product.
  • 7. TITLE AND RISK
    Title to the Product shall remain with the Seller until full payment by the Buyer for same is received. The Buyer shall assume the risk for the Product upon delivery.
  • 8. RETURN AND REFUND POLICY
    • 8.1. The Seller reserves the right, within its sole discretion, to limit/deny the return of any Product if it is found to be damaged, defaced and/or incomplete (including packaging and owner manuals) in any way.
    • 8.2 Where the Seller accepts a Product being returned by the Buyer, all such Products returned by the Buyer (after acceptance by the Buyer) are subject to a re-stocking charge, calculated as twenty-five percent (25%) of the Product’s purchase price. This restocking charge shall be paid by the Buyer to the Seller before the Seller accepts the Product being returned.
    • 8.3. Delivery, assembly and installation fees are non-refundable once the service has been completed by the Seller.
    • 8.4. Personalised or customised items, special order items, services, gift vouchers, items sold during a sale or other of the Seller’s promotions, gift items and damaged or abused items cannot be returned by the Buyer and the Seller shall not accept any Product that is so classified.
    • 8.5. If the Product fails within the first thirty (30) days after purchase, the Seller shall repair the Product. In the event that the repairs provided by the Seller are not satisfactory as determined by the Seller in its opinion, the Seller within its sole discretion will refund the purchase price of the Product. Any refunds requested outside of this timeframe will be at the discretion of the Seller’s Management Team.
    • 8.6. The Seller will generally, within its sole discretion, refund the purchase price of the Product to the Buyer using the same payment method as used by the Buyer to purchase the Product. Certain exceptions may apply.
  • 9. INTEREST
    • 9.1. Interest will be charged at a rate of 2% per month on the amount of the purchase price of the Product for which the Buyer has not taken delivery beyond twenty-one (21) days from the date of creation of the contract for the sale.
    • 9.2. Interest at a rate of 2% per month shall be charged on any balances overdue and outstanding from the purchase price of the Product which remains unsettled at the end of the following month after which the Product was delivered.
    • 9.3. The Buyer shall be liable for all and/or any additional expenses, including legal expenses, incurred as a result of the Seller having to take action to recover any and/or all outstanding balances on the purchase price of the Product.
    • 9.4. Any variation or waiver of the terms and conditions herein (including any special terms and conditions agreed between the parties) shall not be valid unless agreed to in writing by the Seller. The Seller reserves the right to amend the forging terms and conditions.
  • 10. WARRANTY
    • 10.1. This Contract is made between the Buyer (as identified and named overleaf) and the Seller.
    • 10.2. The Seller agrees that on purchase of the Product by Buyer, the Seller will repair or replace, within its sole discretion, the Product as may be required by this contract in accordance with the following terms and conditions.
    • 10.3. The Contract is not an insurance policy or guarantee, is not transferable and is only valid in the country of purchase of the Product.
    • 10.3. The Contract is not an insurance policy or guarantee, is not transferable and is only valid in the country of purchase of the Product.
    • 10.5. The Contract becomes effective from the date the Product was delivered to the Buyer and the Seller offers warranty coverage, as set out, on certain products, furniture, appliances and electronics:
      3 years: The cost of the replacement of the compressor (only) for Refrigerators and Freezers (but not the cost of labour and gas involved in such a replacement)
      12 Months: Refrigerators, Freezers, Televisions, Air Conditioners, Gas Cookers, Electric Cookers, Washers, Dryers, Dishwashers, Electronics (excluding portable electronics)
      6 Months: Microwaves, Sewing Machines, Vacuum Cleaners, Living Room Furniture, Dining Room Furniture and Bedroom Furniture.
      3 Months: Small Appliances, Water Coolers, Portable Electronics, Outdoor and Occasional Furniture.
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